Privacy Policy

Privacy Policy

Introduction

Welcome to https://oem-bumper-replacement.dentrepair-talk.com (hereafter referred to as “OEM Bumper Replacement,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This privacy policy applies to all aspects of our services, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This policy outlines the ways in which we process your personal data:

  • Account Management: When you create an account on our platforms, we collect and store account information such as your name, email address, and password.
  • Payments: We securely process payment information when you make purchases or subscribe to our services. This includes cardholder details and transaction records.
  • Financial Details: For billing purposes, we may collect and retain financial information, including banking details or billing addresses.
  • Purchase History: We track and maintain records of your purchasing activities on our platform.
  • Device Identification: Our systems may record mobile device identifiers (e.g., IP address, unique device ID) for security and analytics purposes.
  • Location Data: With your consent, we can access and store location data to provide personalized services.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services.
  • Social Media Interaction: If you choose to connect our platform with your social media accounts, we may collect information from these platforms as permitted by their privacy settings.
  • Product Interactions: We log interactions with our products, including product views, clicks, and purchases.

Personal Data Collection

We gather various types of personal data, including:

  • Identifying Information: This includes your name, email address, phone number, and physical address.
  • Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transactions.
  • Financial Records: We may retain records of financial transactions for accounting purposes.
  • Purchase Data: Details about the products you purchase, including quantities and prices.
  • Device Information: Unique identifiers, device type, operating system, and browser information.
  • Location Data: GPS coordinates or address details (with your consent).
  • Feedback Content: Any written feedback, reviews, or ratings you provide.
  • Social Media Profiles: Names, profile pictures, and public posts when you connect our platform with social media accounts.
  • Product Interaction Data: Information about how you interact with our products and services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platforms:

  • Strictly Necessary Cookies: These ensure basic functionalities, such as allowing you to log in.
  • Preference Cookies: Used to remember user preferences for personalized experiences.
  • Analytics Cookies: These track website usage to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, available on our websites.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for legal compliance or regulatory obligations is retained until the relevant period expires.
  • Purchase and transaction records are kept for billing and record-keeping purposes, typically for a period of 7 years.
  • We delete or anonymize most other types of personal data once it is no longer needed for the initial purpose it was collected for.

Data Security

We take robust measures to safeguard your personal information:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its use.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to certain exceptions.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Data Portability: Receive your personal data in a structured format for use with another controller.
  • Object and Complaint: Object to the processing of your data or lodge a complaint with a privacy regulator.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your relationship with us.

To exercise these rights, please contact our Data Protection Officer using the information provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for changes.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.